Join Our Team as a Platform Engineer
Contract Type: Full-time employment / Contractor
Start: ASAP
⛰️ Our Company
Trusted Family is the leading communication and governance platform for family businesses. It was founded 15 years ago by two Next Gens of very large European Families (Aliaxis and Solvay). Since then, close to 200 family enterprises spanning 25 countries have joined us, many of them being behind Fortune 500 companies, including Michelin, Yves Rocher, and Vermeer. Our platform allows family businesses to have a centralized tool to communicate, organize events, streamline the education of the Next Generations, browse through the family tree, and more. Our mission is to be the technology that unifies family enterprises across generations.
We have just launched our brand new product, making it more exciting than ever to join us and bring Trusted Family to the next level of growth and development.
🎉 Our Culture
Trusted Family operates as a hybrid company.
We have 25 amazing team members representing 10 nationalities and living in many parts of the world: Portugal, Belgium, United States, Mexico, Colombia, France, Italy, Germany and India.
We hire smart, autonomous, and driven individuals who are passionate about what they do and convinced about the impact we have on the families we serve.
We gather all together at least once a year during a memorable Company Offsite (this year in Lisbon) and have many occasions to meet in our regions during industry events or client conferences that we organize.
More info here
🥅 Our Playbook:
- Clarity and Openness: We maintain transparency and collective ownership across the team.
- Flexibility and Market-Driven: We adapt to market needs, ensuring our solutions are relevant and impactful.
- Team Spirit and Professionalism: We blend a collaborative work environment with professional growth.
- User-Centric Approach: We prioritize our users’ needs and feedback in every feature we develop.
- Commitment to Excellence: We strive for continuous improvement and high-quality deliverables.
⛰️ Role Description
We are seeking a skilled Platform Engineer to join Trusted Family. As a key member of our Product and Infrastructure teams, you will have a dual role that includes both maintaining our infrastructure in a healthy state as well as actively developing our backend, which is written in Ruby.
The ideal candidate is a strong platform or software engineer with extensive experience in managing cloud infrastructures, showcasing a keen interest in understanding both the intricacies of our product and the underlying codebase. Experience with Ruby backend applications is critical for this role. We’re looking for someone who can bring their technical expertise to bear not only on infrastructure management but also on enhancing our Ruby-based systems, ensuring they are scalable, secure, and performant.
The role is based in Lisbon, Portugal or anywhere in Belgium, to be able to meet regularly with other team members who are based in these two locations.
🔑 Key Responsibilities
- Develop event-driven architectures, writing code for key components to support high availability and performance, ensuring seamless integration across various system components.
- Ensure the reliability and performance of our event-sourced systems.
- Collaborate cross-functionally to enhance queries and indexing strategies, using technologies like Elasticsearch, Redis and PostgreSQL, to align with business needs.
- Optimize the platform for performance, focusing on event processing as well as data storage and retrieval to improve user experience and system efficiency.
- Enhance application for security, performance, scalability, and availability.
- Configure and manage automated deployment pipelines.
- Deploy, operate, scale, and monitor applications in cloud environments such as AWS.
- Integrate DevOps practices into the software development lifecycle in collaboration with the development team.
🙌 Qualifications
- 5+ years of software or platform engineering, DevOps or SRE
- Proficiency with Ruby & Node server side development and shell scripting
- Proficiency with Linux operating systems
- Proven experience with container technologies (e.g., Docker) and orchestration (e.g., Kubernetes, Nomad), where you’ve contributed code for custom deployments or extensions.
- Experience with infrastructure automation tools like Terraform, along with service discovery frameworks such as Consul.
- Excellent communication skills (English).
👤 Personal Attributes
- Although we collaborate closely within our team, you can also work independently and efficiently.
- You’re not afraid to commit yourself to goals we set together.
- You pride yourself in delivering quality work and know that perfect is the enemy of good.
- We like radical honesty when the message is delivered politely.
- You love giving and receiving feedback in order to grow yourself and our company.
❓Why Join Trusted Family Now?
- A company that’s in it for the long run. We seek to build software that is used for a long time and that we can be proud of.
- A budget for going to a conference or training. We do like you share the knowledge you gained with our team afterward.
- A grown-up team, where “crunch time” and “rockstars” are things we like to avoid.
- A fun team that gets together in a video call on Fridays to celebrate previous week’s achievements.
- A yearly get-together where we fly everyone to the same location for a few days, giving us the chance to meet face-to-face with the people we see on our screens every day.
- Competitive compensation package.
📬 How to Apply
To apply for this position, please provide the following:
- An up-to-date CV detailing relevant experience and skills.
🎉 Application Process
- Interview with José, Engineering Manager, to align on expectations
- Technical interview with Bert, CTO
- Final interview with Edgar, CEO
- Formal offer including salary, benefits, and terms of employment.
Ideally, the process takes 2-3 weeks if the right candidate is found.
Join us in shaping the future of family business governance and communication!
